Hello! My name is Sara, and I am the Senior Director of Business Development for Grand Welcome Mammoth Lakes with 5 years of experience in real estate and property management. I was born and raised in Pittsburgh PA, and recently moved to Miami, Florida.
I'm passionate about building long-term relationships with owners and helping them experience the true freedom that comes from investing with the right people and operations.
I find purpose in bringing a positive, collaborative energy to every conversation, always striving to achieve common goals and drive success.
Mammoth Lakes is a year-round adventure. Whether I’m boarding down the slopes in winter or hiking around the lakes in summer, it’s the perfect place to stay active. The community here is friendly, and air is always refreshing. In my downtime, I love exploring the local trails or relaxing by one of the beautiful lakes.
I'm Madison, the Director of Operations at Grand Welcome Mammoth Lakes.
Born and raised in Charleston, SC, I graduated with a business degree from the University of South Carolina. My career path has led me through real estate sales and into the short-term rental industry, where I've spent the last three years.
I initially joined Grand Welcome as General Manager in Austin/Hill Country, an experience that has been invaluable in helping me better support my teams of General Managers across all our markets.
I'm passionate about what I do and love the dynamic nature of this industry.
Mammoth has something special to offer year-round. In the summer, I love spending time out on Crowley Lake, whether it’s fishing or just cruising on a boat, soaking in the mountain views. After a day on the water, there’s nothing better than grabbing a bite at Roberto’s Café
Hey there! I'm Samantha Maher, your Guest Service Manager here at Grand Welcome Mammoth Lakes. I was born and raised in Connecticut, where I also earned my Management degree from Sacred Heart University.
With a decade of customer service experience under my belt, including six years dedicated to building and managing successful teams, I'm all about making every guest feel like they're stepping into their dream home when they stay with us. Nothing makes me happier than seeing those five-star reviews roll in, knowing I've helped create unforgettable experiences!
I'm passionate about the short-term rental industry and thrive on helping property owners make the most of their investments. With my commitment to excellence and knack for building genuine connections, I'm here to ensure every stay with Grand Welcome Mammoth Lakes is nothing short of fantastic.
Mammoth is a place that never stops inspiring me, no matter the season. In the warmer months, I love hiking the scenic trails, paddleboarding on the lakes, and unwinding in nature. There’s nothing better than ending the day with a sunset over the mountains and the fresh alpine air all around.
Hello, I’m Cat Marx, the Accounting Manager at Grand Welcome Mammoth Lakes.
Before joining Grand Welcome, I spent a decade as a teacher. My growing interest in accounting led me to transition from education to finance, a move that culminated in my current role, where I apply my diverse skills and experiences to manage and oversee the company's accounts payable operations.
I look forward to partnering with you and helping you achieve your financial goals with your short-term rental.
No matter the season, there’s always something to enjoy in Mammoth. In the warmer months, I love spending time by the lakes—whether it’s fishing, kayaking, or just taking in the stunning mountain views.
Hi, I'm Taylor Porter, People Manager for Grand Welcome Mammoth Lakes. I'm an Oklahoma native, but I have roots around the world. I spent nine years in the U.S. Army, serving in various roles that shaped my commitment to excellence, adaptability, and teamwork.
Today, I bring that same dedication to my role as People Manager, where I focus on fostering a workplace culture that empowers individuals and teams to thrive.
I’m passionate about success, building meaningful connections, and helping others reach their full potential.
Mammoth Lakes has a way of inspiring me with its towering peaks and crystal-clear lakes. Whether I’m snowboarding, hiking, or just taking in the views, it’s a place where adventure and tranquility come together perfectly.
Hi, I’m Joanne, Marketing Manager for Grand Welcome Mammoth Lakes. Before this, I spent 8 years in the Army, where I developed a strong foundation in leadership, strategy, and adaptability.
Now, I’m channeling that experience into something I’m truly passionate about—helping businesses grow and thrive. I love how marketing allows me to connect with people, tell meaningful stories, and create experiences that matter.
Hospitality is such a dynamic and rewarding space, and I’m excited to bring fresh ideas, collaboration, and a hands-on approach to our team as we deliver exceptional results.
As a California native, I grew up going to Mammoth, and it’s always felt like a second home. From skiing the slopes in winter to hiking the trails and exploring alpine lakes in summer, it’s the perfect outdoor escape.
Hi, I’m Steven Brown, a U.S. Army Veteran and the managing partner of Grand Welcome Mammoth Lakes. After proudly serving my country, I’m honored to now serve the Mammoth Lakes community by providing exceptional vacation rental experiences.
I’ve always been passionate about mountain living, and my goal is to ensure every visitor feels right at home while experiencing the beauty of this incredible destination.
Beyond my business, I’m actively involved in the Army Aviation Association of America and various local Mammoth Lakes organizations.
I believe in the power of community and collaboration and am always excited to connect with fellow residents, businesses, and visitors.
In my free time, you’ll find me casting a line in the lakes and streams around Mammoth, hoping to reel in a trophy trout. I also love exploring the local dining scene—nothing beats a great meal at The Stove!
Hello there, I'm Alex, the proud owner of Grand Welcome Mammoth Lakes. I was born and raised in Easton, PA, and later graduated from Penn State University.
My passion for aviation led me to serve as an Aviation Officer and Helicopter Pilot for nine years. This experience instilled a sense of discipline and commitment that I now apply to my business.
Eventually, my journey brought me to Mammoth Lakes. We love the energy and beauty of this mountain town, and I’m passionate about sharing it with others.
At Grand Welcome Mammoth Lakes, my goal is to provide an exceptional experience for every guest, ensuring they feel at home from the moment they arrive. I look forward to welcoming you to this incredible destination!
I love enjoying a game of chess over some coffee at The Warming Hut, hitting the slopes followed by some great beer and food at Distant Brewing.
We treat you like family, always going the extra mile to maximize your rental revenue, providing your guests with personalized service and maintaining your property as if it's our own.
Steven and Alex know what they’re doing. Since handing over our place to Grand Welcome Mammoth Lakes, it’s been nothing but smooth sailing. Bookings are up, the place stays clean, and we don’t have to babysit the process like we used to.
We came up for a last-minute snowboard trip and booked one of their condos near Canyon Lodge. The location was killer and the unit had everything we needed, even a boot dryer which was a nice surprise. Grand Welcome Mammoth Lakes was super responsive when we had a quick question about parking too. No complaints at all.
We were referred to Grand Welcome Mammoth Lakes by a neighbor and figured we’d give it a shot. Best decision we’ve made with the property so far. Steven and Alex helped set expectations from the beginning and the whole team’s been on point. I appreciate how transparent they are with reporting and income, no surprises or weird fees like we’ve had before.
Honestly, we were on the fence about switching management companies, but Steven and Alex made the process really easy. Their team handled everything from getting our listing cleaned up to scheduling photos and dealing with permits. It was all way smoother than we expected. Our place has been booked almost every weekend, and the communication from the Grand Welcome Mammoth Lakes team is way better than what we were used to. Super happy we made the move.
We’ve owned a cabin in Mammoth for years and tried self-managing, then a bigger company, and now Grand Welcome Mammoth Lakes. Honestly, the difference is night and day. Steven and Alex have built a local team that actually cares, and it shows. They check in with us regularly, make sure the property’s in good shape, and they even caught a leak before it got serious. Our calendar’s never looked better, and guest reviews have been super solid.
Our stay in Mammoth Lakes was absolutely perfect! The vacation rental was clean, comfortable, and well-stocked with everything we needed for a relaxing and enjoyable trip. The location was fantastic, with easy access to outdoor activities and stunning mountain views. A big thank you to the Grand Welcome Mammoth Lakes team for their outstanding service! They were professional, responsive, and went above and beyond to ensure we had a seamless experience. From check-in to check-out, everything was smooth and stress-free. We highly recommend Grand Welcome for anyone visiting Mammoth Lakes and can’t wait to return!
Working with Steven and the Grand Welcome Mammoth Lakes crew has made owning a vacation rental feel way less stressful. They know the area, they know what guests are looking for, and they keep our place booked without trashing it. We feel totally taken care of, and that peace of mind is priceless.
We're happy to answer any questions you may have about your vacation rental property, local short-term rental rules or anything else related to vacation rental management in Mammoth Lakes, California.
Just fill out the form below and we'll get back to you within 45-minutes during business hours.
The typical fee for short term rental property management in Mammoth Lakes can range from 10-35% depending on who you go with and whether they offer partial or full-service management. As an example, some larger national companies only offer partial management at a reduced rate, which requires more effort on your part coordinating with cleaning crews, restocking supplies, changing linens, maintenance, etc.
💸 Leave it to us, we'll help you make more that you would on your own. We're happy to work with you and customize a management solution that aligns with your financial goals.
To operate a short-term rental in Mammoth Lakes, CA, you must obtain a Short-Term Rental (STR) Permit from the Town of Mammoth Lakes and comply with local regulations, including occupancy limits, noise restrictions, and parking rules. Safety standards like smoke and carbon monoxide detectors and fire extinguishers are required, along with adherence to zoning codes and limits on the number of rentals allowed. Hosts must register with the town, provide guests with clear house rules and safety information, and ensure compliance throughout each stay to avoid violations.
😅 We take the headache out of managing your own vacation rental by ensuring your property adheres to any existing or new short-term rental regulations, keeping your investment secure and your guests delighted.
Before collecting any short-term rental taxes from your guests, you need to be aware of whether any taxes have already been collected for you. Short-term rental marketplaces are required to register with the California Department of Revenue and collect CA short-term rental taxes for hosts when the listing is booked. If taxes aren’t being collected for you, such as when guests book directly with you rather than through a marketplace, you’re responsible for collecting and remitting taxes. The sales tax rate charged is based on the location where the lodging is furnished. A basic room tax, an additional room tax and a municipal room tax may also apply, depending on the location of your short term rental property.
🎉 When you partner with us, we'll take care of the taxes for you. This approach allows you to focus on your other priorities while we handle the essential tax responsibilities, simplifying your life as a property owner.