Rated by our wonderful guests & property owners on Google

Airbnb & Vrbo Property Management for Mammoth Lakes, California

About Us

Hi! We're Sara, Madison, Samantha, Cat, Taylor, Joanne, Steven, and Alex, a close-knit, local property management team based right here in Mammoth Lakes, California. We are a full-service, boutique-style vacation rental management company, focused on serving our local Mammoth Lakes community with one-on-one, personalized Airbnb and Vrbo property management.

We're dedicated to managing vacation rentals and crafting memorable moments that bring guests back year after year through unparalleled hospitality services. When you choose us, you're not just selecting a management team, you're partnering with owners who are committed to ensuring a one-of-a-kind, boutique experience.

We have years of experience in customer relations, marketing, project management, and advertising, so we know exactly how to promote properties and attract high-quality guests.

Above & Beyond Guarantee™

Our Above & Beyond Guarantee™ promises exceptional service and care for you and your guests. We maintain a cancellation rate of less than 1%, a 4.8+ star rating, and fast response times with a local touch. We partner with you to protect your home, increase bookings, and maximize your total revenue.

Sara Suler

Director of Business Development

About ME

Hello! My name is Sara, and I am the Senior Director of Business Development for Grand Welcome Mammoth Lakes with 5 years of experience in real estate and property management. I was born and raised in Pittsburgh PA, and recently moved to Miami, Florida.

I'm passionate about building long-term relationships with owners and helping them experience the true freedom that comes from investing with the right people and operations.

I find purpose in bringing a positive, collaborative energy to every conversation, always striving to achieve common goals and drive success.

What I Love About Mammoth Lakes

Mammoth Lakes is a year-round adventure. Whether I’m boarding down the slopes in winter or hiking around the lakes in summer, it’s the perfect place to stay active. The community here is friendly, and air is always refreshing. In my downtime, I love exploring the local trails or relaxing by one of the beautiful lakes.

Madison Byron

DIRECTOR OF Operations

About Me

I'm Madison, the Director of Operations at Grand Welcome Mammoth Lakes.

Born and raised in Charleston, SC, I graduated with a business degree from the University of South Carolina. My career path has led me through real estate sales and into the short-term rental industry, where I've spent the last three years.

I initially joined Grand Welcome as General Manager in Austin/Hill Country, an experience that has been invaluable in helping me better support my teams of General Managers across all our markets.

I'm passionate about what I do and love the dynamic nature of this industry.

What I Love About Mammoth Lakes

Mammoth has something special to offer year-round. In the summer, I love spending time out on Crowley Lake, whether it’s fishing or just cruising on a boat, soaking in the mountain views. After a day on the water, there’s nothing better than grabbing a bite at Roberto’s Café

Samantha Maher

GUEST SERVICE MANAGER

About Me

Hey there! I'm Samantha Maher, your Guest Service Manager here at Grand Welcome Mammoth Lakes. I was born and raised in Connecticut, where I also earned my Management degree from Sacred Heart University.

With a decade of customer service experience under my belt, including six years dedicated to building and managing successful teams, I'm all about making every guest feel like they're stepping into their dream home when they stay with us. Nothing makes me happier than seeing those five-star reviews roll in, knowing I've helped create unforgettable experiences!

I'm passionate about the short-term rental industry and thrive on helping property owners make the most of their investments. With my commitment to excellence and knack for building genuine connections, I'm here to ensure every stay with Grand Welcome Mammoth Lakes is nothing short of fantastic.

What I Love About Mammoth Lakes

Mammoth is a place that never stops inspiring me, no matter the season. In the warmer months, I love hiking the scenic trails, paddleboarding on the lakes, and unwinding in nature. There’s nothing better than ending the day with a sunset over the mountains and the fresh alpine air all around.

Cat Marx

Accounting Manager

About Me

Hello, I’m Cat Marx, the Accounting Manager at Grand Welcome Mammoth Lakes.

Before joining Grand Welcome, I spent a decade as a teacher. My growing interest in accounting led me to transition from education to finance, a move that culminated in my current role, where I apply my diverse skills and experiences to manage and oversee the company's accounts payable operations.

I look forward to partnering with you and helping you achieve your financial goals with your short-term rental.

What I Love About Mammoth Lakes

No matter the season, there’s always something to enjoy in Mammoth. In the warmer months, I love spending time by the lakes—whether it’s fishing, kayaking, or just taking in the stunning mountain views.

Taylor Porter

People Manager

About Me

Hi, I'm Taylor Porter, People Manager for Grand Welcome Mammoth Lakes. I'm an Oklahoma native, but I have roots around the world. I spent nine years in the U.S. Army, serving in various roles that shaped my commitment to excellence, adaptability, and teamwork.

Today, I bring that same dedication to my role as People Manager, where I focus on fostering a workplace culture that empowers individuals and teams to thrive.

I’m passionate about success, building meaningful connections, and helping others reach their full potential.

What I Love About Mammoth Lakes

Mammoth Lakes has a way of inspiring me with its towering peaks and crystal-clear lakes. Whether I’m snowboarding, hiking, or just taking in the views, it’s a place where adventure and tranquility come together perfectly.

Joanne Oh

Marketing Manager

About Me

Hi, I’m Joanne, Marketing Manager for Grand Welcome Mammoth Lakes. Before this, I spent 8 years in the Army, where I developed a strong foundation in leadership, strategy, and adaptability.

Now, I’m channeling that experience into something I’m truly passionate about—helping businesses grow and thrive. I love how marketing allows me to connect with people, tell meaningful stories, and create experiences that matter.

Hospitality is such a dynamic and rewarding space, and I’m excited to bring fresh ideas, collaboration, and a hands-on approach to our team as we deliver exceptional results.

What I Love About Mammoth Lakes

As a California native, I grew up going to Mammoth, and it’s always felt like a second home. From skiing the slopes in winter to hiking the trails and exploring alpine lakes in summer, it’s the perfect outdoor escape.

Steven Brown

Owner & Operator

About Me

Hi, I’m Steven Brown, a U.S. Army Veteran and the managing partner of Grand Welcome Mammoth Lakes. After proudly serving my country, I’m honored to now serve the Mammoth Lakes community by providing exceptional vacation rental experiences.

I’ve always been passionate about mountain living, and my goal is to ensure every visitor feels right at home while experiencing the beauty of this incredible destination.

Beyond my business, I’m actively involved in the Army Aviation Association of America and various local Mammoth Lakes organizations.

I believe in the power of community and collaboration and am always excited to connect with fellow residents, businesses, and visitors.

What I Love About Mammoth Lakes

In my free time, you’ll find me casting a line in the lakes and streams around Mammoth, hoping to reel in a trophy trout. I also love exploring the local dining scene—nothing beats a great meal at The Stove!

Alex Buchanan

Owner & Operator

About Me

Hello there, I'm Alex, the proud owner of Grand Welcome Mammoth Lakes. I was born and raised in Easton, PA, and later graduated from Penn State University.

My passion for aviation led me to serve as an Aviation Officer and Helicopter Pilot for nine years. This experience instilled a sense of discipline and commitment that I now apply to my business.

Eventually, my journey brought me to Mammoth Lakes. We love the energy and beauty of this mountain town, and I’m passionate about sharing it with others.

At Grand Welcome Mammoth Lakes, my goal is to provide an exceptional experience for every guest, ensuring they feel at home from the moment they arrive. I look forward to welcoming you to this incredible destination!

What I Love About Mammoth Lakes

I love enjoying a game of chess over some coffee at The Warming Hut, hitting the slopes followed by some great beer and food at Distant Brewing.

Our Mission

At Grand Welcome Mammoth Lakes, our mission is to provide exceptional vacation rental property management services that prioritize the unique needs of each of our four clients:

  • Guests: We strive to create unforgettable experiences by offering seamless stays, exceptional customer service, and access to the best local vendors and attractions.
  • Owners: We partner with real estate investors and second home owners to provide unparalleled care for their properties and maximize their returns.
  • Properties: We are committed to ensuring that every property under our management is meticulously maintained, fully optimized, and always up to our high standards.
  • Local community: We believe in promoting economic growth and community development by working closely with local vendors and organizations, and by supporting charitable initiatives that make a positive impact in the areas we serve.

Give us a call today at #phone

Get more bookings & maximize your Mammoth Lakes vacation rental property

We'd love to buy you a coffee or meet you at your property to understand your goals and show you how our local expertise and hands-on approach can bring in more bookings, generate more 5-star guest reviews, and earn you more income.

Why Choose Us for Your Vacation Rental Management?

We offer a comprehensive rental management program for vacation property owners, including:

  • Financial returns: Leading rental income through expert management and tech driven dynamic pricing.
  • Ongoing maintenance: Ensuring your property is well taken care of.
  • Marketing: Outstanding digital and print strategies for broad exposure.
  • 24/7 support: Continuous availability for owners and guests.
  • Quick turnarounds: Efficient in-house cleaning for faster unit readiness.
  • Revenue management: Year-round strategies for optimizing rental income.

Email Us

We're open!

We're happy to answer any questions you may have about your vacation rental property, local short-term rental rules or anything else related to vacation rental management in Mammoth Lakes, California.

Just fill out the form below and we'll get back to you within 45-minutes during business hours.

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